STORE INFO & SCHEDULE
SHOP UPDATE: May 5 - June 9 2024 (ET Time)
Everything is in stock except for PRE-ORDER items (i.e DEATH & REBIRTH Ace pins, die Sonne, der Mond & die Erde pins, etc).
(!) Please note that if you buy pre-order items alongside others, your package will only be shipped once the pre-order items arrive.
Pre-Order Timeline:
Manufacturing Period: mid June - late July / early August 2024*
Shipping Period: mid to late August 2024*
*tentative date. Please note that enamel pins take longer time to produce than charms & stickers. Unexpected delays can happen during production due to COVID-19. Please keep track on my social media(s) for more updates
ORDERS
- Please keep in mind that large prints ( < A3 or A3) will be shipped out with tubes, therefore it is not possible to include non flat merch (charms, pins, etc). Please make a separate order if you wish to purchase merch as well
- Unfortunately shipping with tubes costs more as it is measured by the dimension. Please pick 'Tubes - Registered Air Mail' for the shipping option when checking out
- If you wish to use Express Mail Service instead, please pick the EMS option
- It is only possible to ship 4 large prints with a tube
SHIPPING INFO
- All orders are shipped from Indonesia.
(!) This store is only for international buyers, not for locals. Locals can order by filling out this form. - Countries I currently only ship to:
1. United States except Puerto Rico
2. Canada
3. Asia: South East Asia (except Laos), Japan, Taiwan, South Korea, China, Hongkong, India, Bangladesh, Nepal
4. European Union except Germany
5. Europe (non EU): Iceland, Russia, Norway, Luxembourg, Switzerland
5. Middle East: UAE, Qatar, Saudi Arabia
6. South America
7. Central America: Mexico
7. Australia
8. New Zealand
(I also take group orders because shipping can be expensive, you can contact me for this!)
- Any orders placed to be sent to countries outside of the listed above will be refunded.
- The stated shipping cost is flat-rate. If your package exceeded 300 gr, I would need to contact you via email for an additional shipping fee.
- Estimate time of delivery
– Registered Air Mail: 2 to 12 weeks
– Express Mail Service (EMS): 4 to 10 business days
(!) Due to COVID-19, shipping may be heavily delayed. Please be patient as you keep track on your package. - All orders include tracking, but please keep in mind that the tracking with Registered Air Mail is not fully tracked.
SHIPPING POLICY
- All sales are final. I do not accept refunds or returns.
- Please allow 1-2 weeks for order processing.
- Due to VAT regulations, EU customers are responsible for any customs fee upon arrival of their order. This applies to other countries that have similar policies as well, please be aware of it before placing an order.
- I do not accept PO BOX address.
- Please let me know if your address needs to be changed / corrected as soon as possible. Orders that are sent to a false address will not be refunded.
- I am not responsible for any damage that is caused on transit during shipping. Once I drop off the package in the post office, I have no control of its condition afterwards.
- If by chance your goods arrived heavily damaged, please contact me. I will do my best to help you and we could maybe work something out.
- In case of returned orders, I can resend your order but you will be responsible for the shipping fee.
- If you still haven't received your orders after 12 weeks of shipment, please contact me. I'll try my best to help and track it.
- Please note that I will not be able to contact your local post office for you.
If you have more question regarding to shipping / store, reach me using the contact form or send me an email to [email protected]. Thank you for reading & happy shopping!